“Visual Intercept plays an integral role not just in helping us track bugs during software development but also in managing our deployment cycles, work orders, change requests, version control software, and other business processes.”

Will Vaughn
Director of IT Operations
AnnuityNet

“Our success is dependent on good communications and collaboration among our engineers, product managers, and tech support, and Visual Intercept is that communication bridge.”

David Dibert
Director of Technical Services
Patton Electronics

“Working in conjunction with Microsoft Project 2002, Visual Intercept Project provides a highly robust framework, allowing us to implement organizational and process efficiencies throughout the company.”

Brian Boyd, Sr.
Director of Strategic Planning
iN DEMAND

“Our imperative was to get up and running quickly, yet we didn’t want to compromise on features or functionality. We needed a defect tracking system with tight integration into all our Microsoft tools, and we needed it yesterday. We considered how much it would cost and how long it would take to build it ourselves. We then looked at the top five – Visual Intercept was the best – it’s what I would have built.”

Mark Hunter
Manager of Information Technology
MassMutual Settlement Solutions

“We decided to replace Rational ClearQuest with Visual Intercept because we found it easier to use and administer, and it had more robust reporting capabilities. The tight integration with Microsoft’s development environment was also a major factor in our decision to move to Visual Intercept.”

Andy Sturm
Vice-President, IT Development
Onyx Acceptance Corporation

"Visual Intercept saves us a lot of time, and it gives us greater control in managing our development projects. Visual Intercept not only met our expectations, it exceeded them.”

Enid Lukacik
Director of Programming
CRS Retail Systems

“. . .it is such a cool addition to Microsoft Project, I don’t know where to begin. Ever wondered about issue tracking? Incident documentation? Reporting? I saw demos that blew me away. Powerful, but easy to use.”

Mark Lunday
Microsoft Consulting Services (MCS)
Financial Services Group

”I love Visual Intercept. It brings order out of chaos, and the integration with Visual SourceSafe is superb.”

David Taylor
Senior Analyst
Siemens Corporation

"For years, many of our clients have been faced with the enormous dilemma of having to decide where to target their management processes and procedures . . . Should they focus on planned activities through the use of project management and related software, or should they concentrate on unplanned events or incidents? The software packages available for each of these approaches simply did not work effectively together. Now, at last, through the implementation of an integrated Visual Intercept Project and Microsoft Project solution, it is possible to treat BOTH areas with the equal weight they so desperately need."

Kelvin Murray
Regional Business Manager
Pcubed, Inc.

"As a long time customer of Visual Intercept for product development, we are very excited about the opportunity to leverage that experience to add greater oversight to our implementation projects through the integration with Microsoft Project."

Vivek Wadhwa
Founder and Chairman
Relativity

"Your support staff is great - I cannot say enough good things about them. We have been very, very, happy. Being in the service business ourselves, I can't speak highly enough about them... they've been superb."

Bill Budden
Software Engineering Manager
AMCO Automated Systems

"By attending Elsinore's Webinar presentation of Visual Intercept, I was able to get a true end-user perspective on the product. Hearing questions from existing customers helped me to understand the practical usage(s) of the software and appropriately apply it to the situations in which my company intends to implement it. Additionally, the Webinar allowed me and my colleagues to view the product in the comfort of our office and discuss its applicability to our project amongst ourselves as the demo was taking place. This was a great opportunity to see the functionality that the product has to offer, as well as learn of its usage throughout other companies."

Carol Carter
Business Analyst
USF Processors

"We outgrew our in-house bug tracking system, and nothing on the market did the job. Finally, Visual Intercept has given us the complete solution. Congratulations!"

Rob Geiger
CEO
IMS Systems

"With hundreds of users, we needed an enterprise bug tracking solution that was scaleable and integrated with our Microsoft environment. Visual Intercept did the job. Kudos!"

Steve Casella
Vice President of Engineering
Crescent Division of Progress Software, Inc.

"Visual Intercept's project-oriented approach makes it easy to find your way around and it provides a smooth hand-off of problems from one team member to the next -- the tight coupling with Microsoft Visual SourceSafe makes it easy to work with project code files."

Mark D. Luke
Senior Engineer
Sperry Marine Systems

"We were looking for one package which would perform software incident tracking as well as help desk and technical support management. As a Microsoft shop, and committed Visual SourceSafe users, we also wanted this product to plug directly into the Microsoft Enterprise Strategy. By meeting all our needs, Visual Intercept has made our Microsoft products more valuable, our lives easier, and our work more efficient."

Dennis Arnon
Project Lead
Insight Development