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Company Overview


The company was founded in 1995 to address software developers’ needs to solve problems in a structured way. Our mission has remained the same, to deliver great software solutions that address needs often overlooked by other providers. We pride ourselves in providing software that just works, a desire to try to keep things simple, and our outstanding customer support.


Our beginnings were in bug and defect tracking and related incident management for developers. Our initial product, Visual Intercept, spun off a suite of bug tracking, defect management, and similar solutions. Over the years, we refined our presence in the market by introducing our IssueNet product line. IssueNet provides an object-oriented toolset that organizations can use to create their own custom issue management and tracking solutions. Ultimately, IssueNet has allowed our customers to implement a single enterprise-level tool that can be scaled across different areas of their company. Issuenet spans across the traditional help desk and IT, to human resources, manufacturing, facilities management, project management, and more.



Elsinore is a leader in issue management and the remote support, access, and meeting market places. With customers around the world we are constantly looking for new partners in the sales and technology space.

Common partnerships we provide include:

Integration Partner - We are constantly looking for new ways to provide added value to our existing customers or to assemble a new offering. If you develop or sell a product line that would work well in conjuction to ScreenConnect or IssueNet we are open to the opportunity of collaborating.

Distributor – Distribution and reselling of products is a great way to open new markets and to get a helping hand into a specific vertical. We are happy to work with partners who would like to represent our products to their customer base. We have several options available for each product line and are always available for questions.

Management Team

The Elsinore management team brings many years of experience creating and distributing world class software.

  • Ray Allen Photo

    Ray Allen

    Chief Executive Officer

  • Jake Morgan Photo

    Jake Morgan

    Chief Technology Officer

  • Leta Massey Photo

    Leta Massey

    Chief Operations Officer

  • Sean White Photo

    Sean White

    Product Manager

Employment Opportunities

Welcome To Elsinore

We currently have openings available at Elsinore Technologies. We are a small software development company nestled in the comforts of the Raleigh North Hills area. A small group of us works collaboratively to develop some pretty cool technologies in a variety of markets. While we do have several core products to our business we are exploring new ideas in order to improve and grow.

Unlike a lot of large companies, working in our small team, your input and efforts are heard and measurable. We don’t have a ton of managers for managers and every employees input is important. Each person here has actionable influence to our company direction and plays a key role in our success.

We are not just looking for someone good on paper; we want strive to recruit talented individuals that envision themselves as a leader. A leader who likes challenges, enjoys the opportunity to be creative, and makes an instant impact.

We are always looking for new members to join our team. If Elsinore Technologies sounds like a good fit, then please, send us your information.

Current Openings:

No current positions.

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