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Founded in 1995 to address software developers’ needs to solve problems in a structured way, Elsinore Technologies is now synonymous with enterprise issue management. Our mission is to deliver enterprise-class issue management solutions that come from using our products’ out-of-the-box capabilities or using our products’ vast customization abilities. And we have done just that! Elsinore Technologies’ fully-proven, award-winning software solutions have satisfied more than 2,500 customers in multiple countries.

Filling a Niche

Elsinore got its start by building and marketing a bug tracking system tailored to the needs of Windows developers. The first version of Visual Intercept, a suite of bug tracking tools for defect management, was introduced in 1996.

Responding to Customers Needs

Over the next few years, Elsinore continued to build best-in-class defect tracking and related incident management tools, launching several new Visual Intercept solutions, including Visual Intercept Studio, Visual Intercept Enterprise and Visual Intercept Project.

Moving into the new millennium, Elsinore recognized that many of our customers were gravitating towards full-scale, global issue management solutions to address such needs as compliance, etc. These solutions required enterprise-level scalability, integration and management.

Evolving into Enterprise Issue Management

To support the customer need for enterprise issue management, Elsinore built the IssueNet Platform in 2006. IssueNet enables organizations to rapidly deploy a variety of enterprise class issue management solutions on a single web service platform.

Whether your requirements are for software lifecycle management, defect tracking, general business issue management, IT support and governance, help desk, or a solution for a unique business process, Elsinore’s expertise, packaged solutions, and flexible IssueNet Platform provide the answer.

If you are interested in joining our team, you may contact us at careers@elsitech.com. For more information about Elsinore Technologies and the enterprise issue management space, we invite you to review the pages and materials throughout this Web site, or to contact us to learn more.

The following milestones highlight key events in Elsinore’s history.

2008

2007

2006

2005

September

Visual Intercept Enterprise 3.7 Released
Visual Intercept Enterprise Integrates with LDAP

2004

April

Visual Intercept Enterprise 3.6 Released
Visual Intercept Enterprise Integrates with SharePoint

2003

September

Elsinore named one of Deloitte & Touche 2003 North Carolina Technology Fast 50

May

Visual Intercept Enterprise 3.5 Released
Visual Intercept Enterprise Integrates with Visual SourceSafe across Web

March

Visual Intercept Enterprise Integrates with ClearCase

2002

September

Visual Intercept Enterprise Integrates with Mercury TestDirector

August

Visual Intercept Enterprise Integrates with AccuRev

June

Elsinore Named a Finalist in the Microsoft® Project 2002 Business Value Challenge

May

Visual Intercept Enterprise Integrates with Perforce

April

Visual Intercept Enterprise 3.0 Released

February

Announced Partnership with Patriate (Australia) Pty. Ltd.

2001

September

Became a member of Project Management Institute (PMI)
Visual Intercept Project Released

February

Awarded VBA Readers’ Choice Award

2000

February

Awarded VBA Readers’ Choice Award

January

Visual Intercept Enterprise Released with VBA
Visual Intercept Web Released
Visual Intercept Web Relay
Released Visual Intercept SDK Released

1999

April

Top 50 fastest growing Windows Independent Software Vendors (ISVs)

January

Visual Intercept Studio Released

October

Visual Intercept Professional Web Released
Visual Intercept Professional Web Relay Released
Visual Intercept Professional SDK Released

1996

October

Released first product Visual Intercept Professional

1995

April

Company founded

The Elsinore management team brings many years of experience creating and distributing world class software.

  • Ray Allen Photo

    Ray Allen

    Chief Executive Officer

  • Jake Morgan Photo

    Jake Morgan

    Chief Technology Officer

  • Leta Massey Photo

    Leta Massey

    Chief Operations Officer

  • John Lockhart Photo

    John Lockhart

    Product Manager

  • Morgan Hefner Photo

    Morgan Hefner

    Sales Manager

  • Sean White Photo

    Sean White

    Customer Support Manager

  • Mike Richards Photo

    Mike Richards

    Business Development and Marketing Manager


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